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Server Update

July 20th, 2008 No comments

I am in the process of transitioning all of the websites and domains that I manage over to the new server. My new server is hosted by Rack Force and I have to say that I am very satisfied with the level of service from this company. Previously I was using the new Grid Server service from Media Temple and was disappointed on many occasions.

I never like to single out a single company and give them a bad review, however I feel it needs to said. Media Temple is a great company in general, I know many people that are happy with there offerings. However I signed up for the Grid Hosting and had a few problems that were never resolved. The biggest problem is the lack of MySQL performance. ABout six months ago Media Temple announced the fix for the MySQL performance problems in the way of MySQL containers, which are dedicated to the individual user instead of all the domains working from the same database server. However they now want to charge an extra $20 a month for the use of this service. Personally I feel it is unacceptable to charge your users for a solution to a problem that should have been fixed long ago. With that being said, I will say that I never had a problem with the Customer Service and Support teams from Media Temple, they truly are great people. But until they fix the problems with the grid I do not see it being a viable solution for anyone needing a MySQL powered web application.

Rack Force offers VIrtual Private Servers (VPS) hosting starting at $59. While it is more expensive then the Grid Service from Media Temple, you get what you pay for. Rack Force gives you 2 IP addresses, unmetered 10mbps Connectivity, 20GB Drive Space and 512MB of memory for that price. Also you get the Plesk control panel so you can have a complete hosting solution. From day one anytime there has been a problem Rack Force has been on top of the issue and usally has it taken care of within a matter of hours. I continue to be extremely satisfied with Rack Force and hope to continue doing business with them.

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